Shipping policy

Shipping Policy
Last updated: [Insert Date]

Thank you for shopping with AAMIGO. We are committed to delivering your order safely and as quickly as possible. Please read this Shipping Policy carefully to understand how we process, ship, and deliver your orders.

1. Order Processing
All orders are processed after successful order confirmation and payment verification. Orders are usually processed within 1 to 3 business days, excluding Sundays, public holidays, and any notified business closure days.

Orders placed after business hours, on weekends, or on public holidays may be processed on the next working day.

2. Shipping Coverage
We currently ship across India to serviceable pin codes. Delivery availability may vary based on courier partner coverage, local restrictions, weather conditions, operational constraints, and accessibility of the destination.

If your location is not serviceable after an order is placed, we will contact you and provide an update regarding cancellation or refund, as applicable.

3. Estimated Delivery Time
Once dispatched, estimated delivery timelines are generally as follows:

Metro cities: 2 to 5 business days

Tier 2 and Tier 3 cities: 3 to 7 business days

Remote or non-metro areas: 5 to 10 business days

These timelines are indicative and may vary depending on courier operations and location conditions. Delivery timelines during sale periods, festive seasons, high-order-volume periods, or unexpected disruptions may be longer. Shipping methods commonly vary between standard, express, and faster delivery windows in ecommerce operations.

4. Shipping Charges
Shipping charges, if any, will be displayed at checkout before payment is completed.

You may choose one of the following approaches before publishing this policy:

Free shipping on prepaid orders above [₹___]

Flat shipping fee of [₹___] on orders below [₹___]

Location-based shipping charges for remote pin codes

Many online stores in India use free-shipping thresholds or minimum order values as part of their delivery policy structure. A sample India-based threshold example shows free shipping above a stated order value as a common ecommerce pattern.

5. Order Tracking
Once your order is shipped, you will receive shipping confirmation through email, SMS, or WhatsApp, along with tracking details where available.

Tracking updates depend on the courier partner and may take some time to reflect after dispatch.

6. Delays in Delivery
While we aim to deliver your order within the estimated timelines, delays may occur due to:

High order volumes,

Public holidays,

Weather conditions,

Logistics disruptions,

Incomplete or incorrect delivery information,

Local delivery restrictions,

Events beyond our reasonable control.

AAMIGO shall not be held liable for delays caused by third-party courier partners or circumstances outside our control, though we will make reasonable efforts to assist you in tracking the shipment.

7. Incorrect Address or Failed Delivery
Customers are responsible for providing complete and accurate shipping details at the time of placing an order. If an incorrect address, phone number, or customer unavailability causes a failed delivery, redelivery delays or additional charges may apply.

If an order is returned to us due to failed delivery attempts, refusal to accept, or incorrect shipping information, we reserve the right to deduct applicable shipping and handling charges from any refund, where legally permitted.

8. Partial Shipments
In certain cases, your order may be shipped in multiple packages depending on product availability, warehouse operations, or packaging requirements. If this happens, you will be informed accordingly where possible.

9. Damaged Package or Missing Items
If your package arrives visibly damaged, tampered with, or with items missing, please contact us within 48 hours of delivery at [support email] or [WhatsApp number].

Please share:

Your order number,

Photos of the outer packaging,

Photos of the product received,

A short description of the issue.

We will review the case and support you in line with our Return, Refund & Exchange Policy.

10. International Shipping
Currently, AAMIGO does not offer international shipping unless explicitly stated on the website.

If international shipping is enabled in the future, additional shipping fees, customs duties, taxes, or import charges may apply and shall be the responsibility of the customer unless otherwise stated.

11. Contact Information
For shipping-related questions, please contact us at:

AAMIGO
Email: [Insert Email]
Phone/WhatsApp: [Insert Number]
Support Hours: [Insert Timing]